Frequently Asked Questions

Type your question in the box then click OK.

Q:

My redemption code is saying code not found. What do I do? (Karaoke Custom Card)

A:

The most likely reason is that you have transposed a couple of the digits. Please be sure you are entering your code correctly. A common mistake is entering a ZERO in place of an "O", and vice versa. Try replacing the ZERO with an "O" and vice versa to see if that is the problem. Please be 100% sure you are entering your code correctly. If your code is still not working, you may contact us and we will assist you.

Also, if you are trying to use a code from another website (such as the Karaoke Kash promotion from Karaoke Warehouse), it will not work on this website.


[back to faq main page]

Can't find what you are looking for? Click Here to send us a message.